Q: WHEN WILL MY ORDER SHIP?
A: Ground Orders received by 11:00 a.m. (PST), Monday-Friday, will ship
within 2 days in most cases. Next Day Air and 2nd Day Air will ship
same day if received by 11:00 a.m. (PST), however, no guarantees are
made. All orders will ship within 2 business days unless noted
otherwise. Any expected delays in shipping will be notified to the
Note: We will not be liable for delays in shipping caused by external
causes (i.e. natural disasters, acts of terrorism, traffic accidents,
etc.) or delays caused by the shipper (FedEx, UPS or USPS).
To insure receipt of your order, all purchases over $100 require a
signature upon delivery unless otherwise noted in comments section of
the checkout page.
Q: HOW DO FLAMMABLE ITEMS SHIP?
A: Please be advised that if you place an order for an item is considered
"FLAMMABLE" it will incur an additional dangerous goods fee if you require
the item to be shipped via air.
Q: DO YOU SHIP TO P.O. BOX ADDRESSES?
A: We do not ship to P.O. boxes at this time.
Q: WHICH CARRIER WILL YOU USE TO SHIP MY ORDER?
A: We ship via UPS, Federal Express (FedEx) or US Postal Service (USPS) for domestic orders
including Alaska, Hawaii, Guam, Puerto Rico, and the Virgin Islands.